Nevada County Answering Service
Professional | Reliable | Affordable
Community Oriented Company
Nevada County Answering Service is a community oriented company with great concern for YOU the customer. We strive to meet all your needs. Occasionally the area may have power outages beyond our control. Rest assured our client system is cloud hosted and your phones will be answered.
For Power-Outage Information
What We Do
We are standing by at all times as a personal receptionist to direct calls to you and your staff. We take messages when you are unavailable and can re-route your calls to a secondary number as well.
2-Way Secure Text Messaging
Our 2-Way SMS Secure Text Messaging will keep all your information safe and away from third-parties.
We provide an easy-to-use web chat that connects your customers to your business 24 hours a day.
Local & Toll Free Numbers
We can provide your business with a local telephone number, a toll-free telephone number, or both to better connect your business to its customers in the most effective way possible.
NCAS has the latest backup cloud hosting. In the event of a disaster such as a rolling blackout, your information will not be lost and service will not be disrupted.
Voice Mail Service
Allows callers and subscribers to perform tasks by responding to easy-to-follow voice prompts.
In order to stay up-to-date on how satisfied your clients are with your staff, services or products, we can provide surveys of the information you would like to know.
We use a web-based, real-time calendar for scheduling so that our agents and your staff are able to schedule and confirm appointments simultaneously without duplication.
Customer Service Help Desk
Our extensive database can assist you with your help desk / customer service calls. Our agents can provide your callers with answers to your “Frequently Asked Questions” or technical support as needed
Our agents can take orders for your products or services using our software or through your website. Through our system, we can calculate tax and generate confirmation numbers for your customer.