Nevada County Answering Services | Telecommunication Services

Nevada County Answering Service

Professional | Reliable | Affordable

Community Oriented Company

Nevada County Answering Service is a community oriented company with great concern for YOU the customer. We strive to meet all your needs. Occasionally the area may have power outages beyond our control. Rest assured our client system is cloud hosted and your phones will be answered.

For Power-Outage Information

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Grass Valley Chamber of Commerce

Information

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Nevada City Chamber of Commerce

Information

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What We Do

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24/7 Live Answering Service

Nevada County Answering Service provides receptionists 24 hours a day, 7 days a week and will provide courteous, prompt and professional service day or night.

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Virtual Receptionist

We are standing by at all times as a personal receptionist to direct calls to you and your staff. We take messages when you are unavailable and can re-route your calls to a secondary number as well.

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Virtual Phone System (PBX)

NCAS utilizes the Virtual Phone System which offers access to features including voicemail, automated greetings, conference calling, touch tone menus, and fax.

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2-Way Secure Text Messaging

Our 2-Way SMS Secure Text Messaging will keep all your information safe and away from third-parties.

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Web Chat

We provide an easy-to-use web chat that connects your customers to your business 24 hours a day.

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Local & Toll Free Numbers

We can provide your business with a local telephone number, a toll-free telephone number, or both to better connect your business to its customers in the most effective way possible.

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Disaster Preparedness

NCAS has the latest backup cloud hosting. In the event of a disaster such as a rolling blackout, your information will not be lost and service will not be disrupted.

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Voice Mail Service

Allows callers and subscribers to perform tasks by responding to easy-to-follow voice prompts.

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Surveys

In order to stay up-to-date on how satisfied your clients are with your staff, services or products, we can provide surveys of the information you would like to know.

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Appointment Scheduling

We use a web-based, real-time calendar for scheduling so that our agents and your staff are able to schedule and confirm appointments simultaneously without duplication.

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Customer Service Help Desk

Our extensive database can assist you with your help desk / customer service calls. Our agents can provide your callers with answers to your “Frequently Asked Questions” or technical support as needed

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Order Taking

Our agents can take orders for your products or services using our software or through your website. Through our system, we can calculate tax and generate confirmation numbers for your customer.

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Ready to find out more?

Learn about NCAS...Founded in 1968, Nevada County Answering Service is the ONLY local choice for answering service in Nevada County and the surrounding region.

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